The last mile accountability gap
A white paper SecreTag is writing about the stretch between the last carrier scan and the receiving dock, where freight goes missing and nobody can say exactly where. It is not published yet.
What it will cover
Where carrier scans stop
A carrier scan records a handoff at a dock or a depot. Between two scans the record is silent, and the paper looks at how long and how far those silences run.
Tag evidence next to the carrier's record
A tag inside the freight reports its own location over the whole trip. The paper compares what that record shows with what a scan history shows, and where the two disagree.
Insured freight
What a cargo insurance claim asks a shipper to show when a shipment is lost, and how a location record changes that conversation.
Disputes
When a customer says a shipment never arrived, or a carrier says it was delivered, the paper walks through what each side usually has in hand and what settles the question.
What a shipper can prove
A plain list of the facts a shipper can establish about a shipment from tag data alone: where it went, when it stopped and where it ended up.
Putting it to work
How to decide which shipments to tag, how long to keep their records and who in the business should own them.
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